Cookie Policy

COOKIE POLICY

Effective Date: [Current Date] | Consent Tool: WPConcent

1. Cookie Categories Used

Based on WPConcent’s scan, we utilize:

Category Purpose Consent Required Legal Basis
Essential Enable core functionality (e.g., login, security) No POPIA Section 11(1)(f) (legitimate interest)
Statistics Analyze anonymous usage patterns Yes Explicit opt-in
Marketing Deliver personalized ads Yes Explicit opt-in

2. Detailed Cookie Breakdown

Essential Cookies

Required for basic site operations.

Cookie Name Provider Function Duration
wpconcent_consent WPConcent Stores user consent preferences 1 year
PHPSESSID Website Maintains user session state Session
wordpress_test_cookie WordPress Checks if cookies can be placed Session
Statistics Cookies

Anonymous analytics only.

Cookie Name Provider Data Collected Duration
_ga Google Analytics Anonymized IP, device type 2 years
_gid Google Analytics Page visits, interactions 24 hours
_gat Google Analytics Request rate limiter 1 minute
Marketing Cookies

Personalized advertising.

Cookie Name Provider Purpose Duration
_fbp Meta (Facebook) Ad delivery optimization 3 months
ads/ga-audiences Google Ads Remarketing audiences Session
NID Google Ads Stores ad preferences 6 months

3. Managing Your Preferences

Real-Time Control via WPConcent

  1. Click the 🍪 cookie icon (bottom-right corner)

  2. Toggle categories ON/OFF:

    • ✅ Essential: Always active (non-optional)

    • 🔘 Statistics: Anonymous analytics

    • 🔘 Marketing: Personalized ads

  3. Click “Confirm Choices”

Browser-Level Management
Browser Instructions
Chrome Settings > Privacy > Clear browsing data > Cookies
Safari Preferences > Privacy > Manage Website Data
Firefox Options > Privacy & Security > Cookies and Site Data

🔄 Withdraw consent anytime by reopening the WPConcent widget.

4. Data Transfers & Safeguards

  • Statistics/Marketing cookies may transfer anonymized data to:

    • United States (Google/Meta)

    • Ireland (EU-based processing)

  • Protection measures:

    • Google Analytics IP anonymization

    • Meta’s Data Processing Terms (GDPR-compliant)

    • POPIA-compliant data sharing agreements

5. Your Rights

Under POPIA (Section 24) and GDPR (Article 15-22), you may:

  • 📤 Access: Request cookie audit report

  • 🗑️ Deletion: Require removal of non-essential cookies

  • ⛔ Object: Opt out of marketing tracking

  • 🔄 Portability: Receive your consent history (JSON/CSV)

Submit requests to:

Information Officer
Email: dpo@synergetix.co.za
Response within 21 days (POPIA Section 23)

6. Policy Updates

We will:

  1. Re-scan cookies quarterly via WPConcent

  2. Notify of material changes via website banner

  3. Seek renewed consent for new tracking categories

  4. Archive previous policies: https://yoursite.com/cookie-policy-archive